Last updated: October 2025

1. Overview

The Paper Story is a creative paper goods brand offering stationery, greeting cards, and home paper décor.
Throughout the site, “we,” “our,” and “us” refer to The Paper Story.

By using this website, you confirm that you:

  • Are at least the age of majority in your country, or have parental consent to use this site.

  • Have read and agreed to these Terms & Conditions.

2. Products & Descriptions

We take great care to display and describe our products accurately.
However:

  • Colors may vary slightly due to lighting or screen differences.

  • Each product is hand-illustrated or handmade, so slight variations may occur — this is part of their unique charm.

  • We reserve the right to update, modify, or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are listed in USD (or equivalent local currency, where applicable).

  • We reserve the right to update prices at any time without notice.

  • Payment must be completed at checkout using our secure payment gateways.

  • The Paper Story does not store or have access to your payment card details.

4. Shipping

  • We ship orders across Lebanon within 2 to 5 business days after your order is placed.

  • A flat shipping rate of $4 applies to all local deliveries.

  • Shipping delays caused by carriers, weather, or other unforeseen events are beyond our control.

  • You’ll receive confirmation and tracking details (if available) once your order has been dispatched.

5. Returns & Refunds

We want you to love your order, but as our products are paper-based and often handmade, returns are handled on a case-by-case basis.
We only accept returns if your item arrives damaged or incorrect.

Full details about eligibility, process, and refund timelines are listed in our Refunds & Returns Policy page.

6. Order Cancellations

All sales are final once placed.
We do not accept cancellations, as most items are printed, packed, or produced shortly after checkout.

7. Intellectual Property

All designs, illustrations, photos, text, and other content on this website belong to The Paper Story and are protected by copyright laws.
You may not reproduce, reuse, or distribute any part of this site without prior written permission.

8. User Conduct

By using this website, you agree not to:

  • Engage in fraudulent, illegal, or abusive activity.

  • Interfere with or disrupt the website’s functionality or security.

  • Use our content, brand name, or designs without authorization.

9. Governing Law

These Terms & Conditions, along with any separate agreements under which we supply our products or services, shall be governed by and interpreted in accordance with the laws of Lebanon.

10. Limitation of Liability

The Paper Story is not responsible for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products.

  • Delays or interruptions caused by third parties or events beyond our control.

If you experience any issue, please contact us — we’re happy to help resolve it promptly.

11. Privacy

Your privacy matters to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

12. Changes to Terms

We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last updated” date.